Pivotal aims to provide comprehensive support to all Cloud Foundry customers. We intend to maintain the same high level of contact we have always had with our customers and the wider community.
Cloud Foundry Open Source users should use Google Groups. There is a very active community surrounding the mailing lists, both Pivotal engineers and wider members of the community.
Pivotal CF users may post in the forums below. We will address your question as soon as possible. We are using publicly viewable forums to allow the community to benefit from everyone's individual experiences.